Privacy Policy

Divine Dents Auto Hail Repair LLC (“Divine Dents,” “we,” “us,” or “our”) operates divinedentsautohailrepair.com and provides paintless dent repair and hail damage repair services in the Dallas–Fort Worth area. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By using our website, submitting a form, calling us, or opting in to text messages, you agree to the practices described in this policy.

We collect only what we need to respond to you and perform repair services:

• Information you provide: name, mobile phone number, email address, ZIP code, vehicle year/make/model, insurance carrier and claim details you choose to share, and any message content you send us.
• Automatically collected data: IP address, browser type, device type, pages viewed, referring page, and general location, via cookies and analytics tools.
• Communications: records of calls, text messages, emails, and form submissions between you and us.

We do not knowingly collect information from children under 13, and we do not sell personal information.

• Respond to inspection requests, estimates, and customer service inquiries.
• Schedule inspections, pickup and delivery, rentals, and repairs.
• Assist with your insurance hail claim when you ask us to.
• Send appointment, status, and account-related text messages and emails you requested.
• Improve our website, measure advertising performance, and prevent fraud or abuse.
• Comply with legal obligations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Consent: By providing your mobile number on our website forms, by text, or verbally, you agree to receive SMS messages from Divine Dents Auto Hail Repair related to your inspection, estimate, repair status, appointment reminders, and — where you have opted in — occasional offers. Consent is not a condition of purchase.
• Message frequency: Message frequency varies based on your interaction with us.
• Cost: Message and data rates may apply.
• Opt-out: Reply STOP to any message to stop receiving texts. You will receive a confirmation and no further messages unless you opt back in by replying START.
• Help: Reply HELP for assistance, or contact us at (817) 750-0127 or divinedentsautohailrepair@gmail.com.
• Carriers: Carriers are not liable for delayed or undelivered messages.

We share personal information only as needed to deliver our services, and never sell it:

• Service providers: hosting, database, email delivery, SMS delivery, analytics, and scheduling vendors who process data on our behalf under contract.
• Insurance and repair partners: your insurance carrier, adjusters, parts suppliers, or rental providers, only when needed to process your claim or repair.
• Legal: when required by law, subpoena, or to protect our rights, safety, or property.

SMS opt-in data and consent are never shared with third parties or affiliates for marketing purposes.

We use cookies and similar technologies, including Google Analytics, Google Ads, and the Meta (Facebook) Pixel, to understand site usage and measure ad performance. You can disable cookies in your browser settings; some site features may not work as intended. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We keep lead and customer information for as long as needed to provide services, meet warranty obligations, and satisfy legal, tax, and insurance recordkeeping requirements. You can request deletion at any time (see “Your Choices”).

We use industry-standard safeguards, including encrypted connections (HTTPS) and access controls on our database, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

• Reply STOP to any text message to stop SMS.
• Use the unsubscribe link in any marketing email.
• Request access to, correction of, or deletion of your personal information by emailing divinedentsautohailrepair@gmail.com or calling (817) 750-0127.
• Texas residents and residents of other states with privacy laws may have additional rights; we honor verified requests regardless of your state.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.

Divine Dents Auto Hail Repair LLC
2847 Galleria Drive, Arlington, TX 76011
Phone: (817) 750-0127
Email: divinedentsautohailrepair@gmail.com

See also our Terms of Service.